Government Agency Utilizes Cognitive AI to Address Election-Related Misinformation

Challenge

Leading up to a high-stakes national election, a government agency responsible for cybersecurity and election infrastructure protection faced a surge in foreign information manipulation and interference (FIMI) that could influence voter behavior, such as undermining confidence in election integrity, impacting voter turnout, and swaying public trust in election results. To maintain public trust, the agency needed to assess and respond to rapidly spreading misinformation related to election infrastructure.

Solution

The agency leveraged Limbik’s cognitive AI to evaluate the Believability, Virality, and Potential for Impact (PFI) of key election-related narratives. Cognitive AI allowed the agency to rapidly identify the narratives with the highest risk of widespread dissemination. Additionally, cognitive AI helped the agency craft strategic responses to counter election-related rumors, forming the basis of its “Rumor vs. Reality” campaign.

Results

Using cognitive AI, the agency published “Rumor vs. Reality” messaging online and promoted it across social media platforms. This initiative provided voters with factual, credible information to counteract false narratives, helping them to distinguish fact from fiction. This case illustrates how cognitive AI enables governments to proactively address misinformation and protect public trust in election processes.